Privacy Policy

Last Updated: 20 May 2023

At Silhouette Store, your privacy is of paramount importance to us. As purveyors of luxury eyewear for our discerning international clientele, we are committed to protecting the confidentiality and security of your personal information with the same excellence we apply to our curated collections. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit glimmerglassesshop.com.

1. Information We Collect

To provide our sophisticated shopping experience, we collect information that you provide directly to us:

• Personal Identifiers: Name, email address, shipping address, and phone number when you create an account or make a purchase.
• Payment Information: Credit/debit card details (processed securely through our payment gateways), though we never store complete payment information on our servers.
• Preferences: Style selections, brand preferences (such as Alexander McQueen or Balenciaga), and frame choices (including Cat Eye or Aviator styles).
• Technical Data: IP address, browser type, device information, and pages visited through cookies and similar technologies.

2. How We Use Your Information

We use your information exclusively to enhance your luxury shopping experience:

• To process transactions and deliver your selected designer eyewear worldwide (excluding Asia and certain remote areas).
• To provide customer support and respond to inquiries at [email protected].
• To personalise your experience by suggesting frames that match your style preferences (e.g., DIOR or American Optical).
• To improve our website functionality and curate our collections to better serve our fashion-forward audience.
• To communicate about new arrivals, exclusive collections, and promotions, should you opt-in to our newsletter.

3. Data Sharing and Disclosure

We treat your personal data with the utmost discretion:

• Service Providers: We engage trusted third parties for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services, all bound by strict confidentiality agreements.
• Legal Compliance: We may disclose information if required by law or to protect our rights and the safety of our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entities, who will continue to honour this policy.
• We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

Your data security is integral to our luxury service promise:

• All data is stored on secure servers with industry-standard encryption (SSL technology).
• Payment transactions are handled through PCI-DSS compliant gateways; we never store full card details.
• We retain personal data only as long as necessary to fulfil orders, provide services, or comply with legal obligations.
• While we implement robust security measures, no electronic transmission is 100% secure, but we strive to use commercially acceptable means to protect your information.

5. Your Rights

As a valued client, you have the right to:

• Access and review the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal and contractual obligations.
• Opt-out of marketing communications at any time.
• Object to processing of your data based on legitimate interests.
• Data portability – receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We respond to all requests within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as securing your transaction and enabling shopping cart features.
• Analytical Cookies: Help us understand how customers interact with our site (e.g., preferred brands like DITA or DKNY), allowing us to improve our offerings.
• Preference Cookies: Remember your style selections (e.g., colour preferences like Black or Blue) and login details for future visits.

You can control cookie settings through your browser preferences, though this may limit some website features.

7. International Data Transfers

As a global brand serving customers worldwide (excluding Asia and certain remote regions), your data may be processed outside your country of residence. We ensure all transfers comply with applicable data protection laws and are protected by appropriate safeguards.

8. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated effective date.

9. Contact Us

For questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: